Terms and Conditions

TERMS OF USE

LAST UPDATED June 2026

Terms Of Use Agreement Catherine Pooler LLC (“COMPANY”) welcomes you to www.shop.catherinepooler.com (“SITE”). We ask that you read the following terms of use, which constitute a license, that cover your use of this SITE and any transactions that you engage in through this site (“agreement”).

By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with these terms. If you do not wish to be bound by these terms, please do not use this site.

USE OF SITE
This website is provided solely for the use of current and future customers of COMPANY to provide you with information about my company, to permit you to place orders for my products and services, and to enable you to contact my team with any questions or comments that you may have.

Any other use of this site is prohibited.

You may not use any features of this site that permit communications or postings to post, transmit, display, or otherwise communicate any of the following:

i. Any defamatory, threatening, obscene, harassing, or otherwise unlawful information;

ii. Any advertisement, solicitation, spam, chain letter, or other similar type of information;

 iii. Any encouragement of illegal activity;

iv. Unauthorized use or disclosure of private, personally identifiable information of others; 

v. Any materials subject to trademark, copyright, or other laws protecting any materials or data of others in the absence of a valid license or other right to do so.


SITE CONTENTS AND OWNERSHIP

All content on this SITE, including images, designs, text, graphics, data, courses, programs, and other materials (“MATERIALS”), is the property of COMPANY and is protected by intellectual property laws.

Permission is granted to view and use the SITE for its intended purpose only. You may not reproduce or distribute MATERIALS except as expressly permitted.

All copyright and proprietary notices must be retained on any copies.

 

PAYMENTS, ORDERS AND REFUNDS

Except where otherwise required by applicable law (including EU consumer protection laws), all sales are considered final.

COMPANY reserves the right to issue refunds at its discretion, except where refunds are required by law.

COMPANY may cancel or terminate any order or account suspected of fraud, abuse, or violation of these Terms.

COMPANY reserves the right to terminate access to subscription services if an account is not in good standing or if payment methods are invalid.

 

EU CONSUMERS – RIGHT OF WITHDRAWAL

If you are a consumer located in the European Union, you have the legal right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after the day you (or a third party indicated by you) receive the goods.

How to Exercise Your Right

To exercise your right of withdrawal, you must clearly inform us of your decision to withdraw from the contract. You may do so by:

  • Using our online withdrawal function (where available), or
  • Contacting us at [support email]

We will confirm receipt of your withdrawal on a durable medium (such as email).

Refunds

If you withdraw from this contract, we will reimburse all payments received from you, including standard delivery costs (excluding additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us).

We may withhold reimbursement until we have received the goods back or you have provided evidence of return shipment.

Return Shipping

Unless otherwise required by applicable law, you are responsible for the direct cost of returning the goods.

Return Timing

You must send back the goods within 14 days of notifying us of withdrawal.

Exclusions

The right of withdrawal does not apply to:

  • Goods made to customer specifications or clearly personalized
  • Sealed goods which are not suitable for return once unsealed, where applicable
  • Digital content where performance has begun with your prior express consent



DISCLAIMER OF WARRANTY

You expressly agree that use of this SITE is at your sole risk. The SITE and all materials are provided “as is” and “as available.”

To the fullest extent permitted by law, COMPANY disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.


LIMITATION OF LIABILITY

To the fullest extent permitted by law, COMPANY and its providers shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the SITE or products purchased through it.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.


INDEMNIFICATION
You agree to indemnify and hold harmless COMPANY and its affiliates from any claims arising from your use of the SITE, violation of these Terms, or violation of applicable law.

LIMITATIONS ON CLAIM
Any claim or cause of action must be brought within six (6) months after it arises, to the extent permitted by law.

TERMINATION
COMPANY may suspend or terminate access to the SITE at any time, with or without notice, at its sole discretion.


HYPERLINK DISCLAIMERS

The SITE may contain links to third-party websites. COMPANY is not responsible for the content, accuracy, or practices of such websites and does not endorse them.

Use of linked sites is at your own risk.


CONTROLLING LAW AND JURISDICTION

This Agreement is governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles.

You agree to submit to the jurisdiction of courts located in Wake County, North Carolina.

If you access this SITE from outside the United States, you are responsible for compliance with local laws.

 

ELECTRONIC COMMUNICATIONS AND AGREEMENTS

You agree that electronic communications, including clicks of “I agree” or similar actions, constitute legally binding agreements equivalent to handwritten signatures.

 

MODIFICATIONS TO AGREEMENT

We may update these Terms at any time. Changes are effective when posted to this SITE.

It is your responsibility to review these Terms periodically.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between you and COMPANY regarding use of this SITE and supersedes prior agreements.

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

No waiver of any provision shall be deemed a waiver of any prior or subsequent breach.